By
Halls
Posted 1 year ago
Sat 05 Aug, 2023 12:08 PM
Before you arrive at your new home, we've put together all the FAQs we've been asked by students, from things you need to know before you move in, to what it's like living in London as a student.
Check them out below ⬇️
Before you arrive
Yes, you can arrive to the hall slightly earlier than 3 pm, as the staff will try to have your room ready before then. If your room is ready, you can check in early. You should also check your email for a message from bookings@urbanest.com that will ask you if you are interested in early arrivals and give you some dates.
You can find out your room number before you arrive at Urbanest by contacting the support@urbanest.com or inquiries@urbanest.com and providing your tenancy number that starts with TO. They will be able to tell you your room.
Westminster Bridge specific
The main contacts are;
- James: Head of Residential life for LSE
- Anne-Marie: Property Manager for Urbanest
- Lucia: LSE Warden
- Fabio: Residential Life Officer
You can have guests stay over, but you should check in with your flatmates if you are sharing a kitchen with them to make sure they are comfortable with it. You can also have your parents stay over when you first arrive, as long as you follow the same rule.
Overnight guests - shared apartments
If you are staying in a shared flat, such as an en-suite room, out of courtesy, we ask you to check with your flatmates it's OK before your guests arrive.
As a rule of thumb, to respect your flatmates, we ask that you don't have overnight guests in shared apartments for any more than five days at a time. Your flatmates reserve the right to speak to Urbanest and raise concerns about your guest, and we reserve the right to ask them to leave without forewarning.
Overnight guests must be 17yo+.
To respect your flatmates, we strongly advise that it's not a good idea to have parents/guardians stay, especially during the initial few weeks of settling in.
You can have a mini fridge in your room at Urbanest, but it has to have a UK plug or a compatible adapter. You should not use an adapter for appliances that use a lot of electricity, as it can pose a health and safety risk.
The facilities for learning in the building include:
- Common spaces with tables and power outlets where you can study or work on your laptop.
- A boardroom where you can do group projects or presentations.
- Private study rooms where you can focus on your assignments or readings.
- Rooms on the 18th floor where you can study with a view of the city.
- A printer on the mezzanine and the 18th floor where you can print your documents.
Living in halls
Some of the sources of support are:
- The reception desk, which is staffed 24/7 by Urbanest staff who can help with any questions or emergencies.
- The LSE warden, who can provide pastoral support, guidance and referrals for any personal, academic, financial, health or conflict issues.
- The hall committee, which is a group of student volunteers who organize events and activities in the hall and shape the student experience.
- The online induction, which is compulsory and includes the consent training and information about living in halls.
- The LSE counseling service and disability and wellbeing service, which offer specialized mental health support for students.
- The 24/7 external mental health support scheme, which can be accessed through online chat, WhatsApp or phone calls.
You can express your interest in joining the hall committee by emailing res.life@lse.ac.uk or speaking to the warden or subwardens. They will be looking for volunteers soon and will provide more information about the role and responsibilities.
The Student Services team can offer help and support with various aspects of student life, such as visa advice, financial support, disability and wellbeing support, academic development, careers advice, and more.
You can get involved in the Students Union by visiting their website, following them on social media, joining one of their many clubs and societies, taking part in their campaigns and events, or running for a position in their elections.
Some of the events and activities that LSE Residential Life organizes for students living in halls are boat
parties, trips to IKEA, West End shows, day trips to Brighton, Cambridge, and Oxford, pottery painting, walking tours around London, and more. Students can find out more information about these events and book their place via the Halls Life platform.
Living in London
Some of the supermarkets or places to buy food around Urbanest Westminster Bridge are:
- Tesco and Co-op, which are small supermarkets that have the essentials.
- A street that has stalls with street food, farmer's market type of vegetables and fruit, and other things.
- Ikea, Primark, or other department stores, where you can order or buy furniture, bedding, or other items and arrange delivery to the hall.
A common app that's used in the UK to get around the city and find out the public transport options is Citymapper. It's linked to the TfL network and shows you the routes, fares, and timetables for the tube, the bus, the train, and other modes of transport. You can download Citymapper from the app store or the Google Play store.