Lilian Knowles FAQs

Posted 1 year ago

We're looking forward to welcoming you to halls very soon!

Before you arrive at your new home, we've put together all the FAQs we've been asked by students, from things you need to know before you move in, to what it's like living in London as a student.

Check them out below ⬇️

 Before you arrive 


95% of students enjoy their stay in the hall.

83% feel the hall offers good value for money.

92% would recommend the hall to other LSE students.

87% of students feel a strong sense of community.

Rooms are equipped with basic furniture, but students need to bring their bedding and pillows. A UniKit is available for purchase through LSE and Sanctuary Students.

Yes, you can pay by credit card or debit card without any additional fees.

If you prefer a bank transfer, contact the accommodation team for the necessary details.

You can join the WhatsApp group by scanning the QR code or link provided. The group is for students joining Lily Knowles House in the 2023 academic year.

 Lilian Knowles specific 


James: Head of Residential Life at LSE.

Christine: Accommodation Manager at Lily Knowles House.

Leo: Warden at Lily Knowles House, responsible for well-being and pastoral care.

Joe: Residential Life Officer, organizing events and social activities.



The front-of-house team is available 24/7.

Leo, the warden, provides pastoral care and support for well-being.

The Hall Committee organizes events and activities to create a sense of community.

Completing the Hall's induction, including consent training, is compulsory.

24/7 mental health support through Spectrum Life.

Hair dryers are allowed.

Kettles are only allowed in studio or one-bed flats.

Cooking appliances should be used in the kitchen.

No, smoking is prohibited in all buildings in the UK, including Lily Knowles House.

No, there is no dishwasher in the kitchen.

Laundry is app-based, and you can check for available machines through the app.

Washing costs approximately £3.80, and drying costs approximately £2.

Yes, there is bike storage available, and students need to bring their own bike lock.

Students are allowed up to three daytime visitors and one overnight guest for a maximum of three nights.

Extended stays (up to 10 consecutive nights) may be permitted with prior approval.

No, mini-fridges are not provided in the rooms. Students can only bring a fridge for medical purposes with a doctor's note.

Some rooms have full-length mirrors, while others do not. Students can bring their own mirrors if desired.


Yes, there is underbed storage space in the rooms, which can accommodate two large suitcases.

The shared kitchens are cleaned once per week, Monday to Friday, by the in-house team.

Students are responsible for cleaning their own bedrooms and should clean up after using the shared facilities.

Report any issues to reception, and they will arrange for maintenance to assess and repair the item if possible.

Email: lilliano.house@sanctuarystudents.com

Phone: 0207 492-4960

Yes, the Wi-Fi is excellent, and there is 24/7 support available for any issues.

 Living in halls 

Halls Life is a website with useful information about packing, transportation, mental health, and upcoming events.

The LSE Student Welcome Page and Student Services page offer information on various aspects of student life.

Follow Residential Life on social media for updates and important information.

While rare, food theft may occur. The hall encourages mature behaviour among residents, and any disputes can be resolved through the hall's support team.

There is a medical centre on campus called St. Phillips Medical Practice. Students will receive information on how to sign up for the doctor service during welcome week.

 Living in London 

Fitness First, located about 10 seconds away, offers a student discount.

The LSE gym on campus is also popular among students.

Yes, the Spitalfields area is generally considered safe, with 24-hour police presence and well-lit streets. However, students should remain aware of their surroundings and take common-sense safety precautions.

Walking: It takes about 40 minutes and offers a chance to see famous landmarks.

Buses: There are two buses to the south side and two to the north side of campus, taking about 20-30 minutes.

Underground: From the nearby train station, the Holborn Underground station is about 15 minutes away.