By
Halls
Posted 11 months ago
Tue 03 Sep, 2024 12:09 PM
Starting university is a new adventure that comes with lots of thrills and hardships, so it's important that you know where to go for support as and when you need it.
From the ever-increasing workload to struggling to socialise, there are so many different obstacles you need to overcome as a student that you might not have considered.
It's important to remember that everyone is in the same boat as you and it's normal to experience a range of problems whilst studying, so don't be afraid to seek support and help each other out.
Don't worry, we've got your back, here are some of the services we offer to lend you a helping hand through your university journey.
Emergency
If you’re in immediate danger or facing a life-threatening emergency, call 999, the UK’s emergency number. You’ll be connected to the police, ambulance, or fire services who can help.
24/7 Support
One in four people experience a mental health issue each year. Sometimes, waiting for an appointment with one of our support teams might not be an option. If you or someone you know is in need of emergency and immediate help, you can receive support at any time by contacting our partners, Spectrum.Life.
Whether you're having a difficult time dealing with stress, anxiety, financial worries, relationship problems and more, they're always on hand. All calls are answered by clinically trained counsellors or psychotherapists and your identity and personal details are always protected, so don't hesitate to get in touch.
To contact Spectrum.Life you can call 0808 189 01 03.
You can also explore their wellbeing portal which has lots of content to support you: https://app.spectrum.life/login. Please use the organization code: lse.
Halls Support
Your hall has a team of students (subwardens) and staff (wardens) who are there to help in case you need it. Together, they provide help and guidance to ensure your personal and social wellbeing during your time in halls. A member of your Halls Warden Team is on hand to support you. All of our wardens are trained in Mental Health First Aid and are here to help if you need someone to talk to or need immediate support.
You can contact your wellbeing team using the following options:
Form: Halls Wellbeing
Phone Number: 0800 058 4100
| Contact Method | Monday 8am - Friday 6pm | Monday - Thursday 6pm - 8am | Friday 6pm - Monday 8am |
Phone Number | Not Available | Available | Available |
Form | Available | Available | Available |
*The wellbeing number is available 24 hours a day at the weekend
Outside of these times, please contact Spectrum Life, as listed above, for 24/7 mental health support.
They can provide initial help and guidance, and they can also help you access other support services at the School or in the local community.
Before you arrive you should consider informing us about anything that may impact your stay. We can help you manage your move so that you can get started in halls without a hitch.
Take a look here for a full list of contacts in your hall.
Student Counseling Service
If you find yourself in a negative headspace and struggling to cope with the pressures of university life, counselling might be a good option to explore. Freely express your emotions in a private and confidential space with our professional counsellors. To book an appointment, all you need to do is complete a wellbeing form and the team will contact you via your university email. They have lots of services available including one-to-one and group sessions, workshops as well as links to external services.
Disability and Mental Health Service
They also have a dedicated support service for disabled students including those with physical impairments, health conditions, mental health conditions, learning difficulties and autistic spectrum conditions. Depending on what you think would be best for you and what type of support is more accessible, you can choose between a Zoom meeting and face-to-face appointments on campus. You can speak to an advisor every weekday between 9:30am and 5pm, so be sure to contact them within these hours and fill out the appropriate forms.
Peer Support Scheme
Not only can you speak to trained professionals, you also have the option to chat to trained student volunteers. As a student, you might find it more comfortable to speak to others who have experienced university life before and can relate to your worries, struggles and feelings.
So whether you're having problems with your course or need advice on making friends, they can offer valuable advice. If you have any specific needs that can't be met by our peer supporters, don't worry, they can guide you to other services that we offer where you can get more specialist support so you won't be left in the dark.
LSE Students' Union Advice Service
Don't forget about the Students' Union too! Here you can access free advice and support on a whole range of issues, such as study struggles, housing issues and money management.
At the moment, all appointments are only accessible via Zoom. But if you have any accessibility needs or simply would prefer a face-to-face session, you can email the team at su.advice@lse.ac.uk.
