Butler's Wharf FAQ
By
Halls
Posted 2 months ago
Mon 01 Jun, 2026 12:06 PM
Before you arrive at your new home, we've put together all the FAQs we've been asked by students, from things you need to know before you move in, to what it's like living in London as a student.
Check them out below ⬇️
Before you arrive
There is a mandatory induction for all residents which you must complete before , accessible through the student accommodation account. In the induction you can also book your hall's main arrival slot.
Yes, there is an official WhatsApp Community group for Butler's Wharf residents you will be able to join before moving in managed by ResLife Communications team.
It is an excellent way to get to know fellow students, share ideas, and receive updates on events.
You can join the WhatsApp Community by clicking on the link provided in your online induction.
Early arrivals before the contract start date are possible, and you can book your Early Arrival stay via your LSE Student Accommodation system. Please note that you will need to pay for each early arrival stay you book.
The Elizabeth Line connects Heathrow to Liverpool street. You can either walk from there (approx. 30 minutes) or transfer to the Jubilee line and get off at London Bridge and walk (approx. 10 minutes).
Yes, residents can bring their personal appliances to use in the shared kitchen.
It is essential to communicate with flatmates regarding shared items to avoid misunderstandings. The kitchen comes equipped with a kettle, microwave, and toaster. All electrical items are subject to PAT testing, and if they fail, cannot be used in the halls.
Best to buy any appliances after you arrive in London. You can check the Banned items from halls in your Halls Handbook, student induction or on Halls Life.
The room comes with a mattress topper, duvet, and pillow.
Bedding covers (sheets, duvet covers, pillowcases) should be brought by the student. You can check the What we provide document on the LSE Accommodation website for a full list.
Arriving after the contract start date is okay. Your room will be ready for your arrival.
You will need to add the date of your arrival in your online student induction.
Pre-ordering is possible, items must be ordered to arrive after your check in day to the hall. You can only order UniKit bedroom, kitchen or bathroom kits for your arrival as that is the only exception.
Check the LSE promo code to save 10% off on Halls Life.
Butler's Wharf specific
James: Head of Residential Life
Rena: Senior Operations Manager
Dan: Warden
Tina: Residential Life Officer
24/7 contact available for reception and security.
Weekend support provided by the Halls Wellbeing team.
Halls Wellbeing support from the Halls Wellbeing team for academic and personal issues.
Opportunities to join the Residential Life Events Ambassadors and organize activities for residents.
Check out the Halls Life website for useful information, event updates, and well-being support.
Visit the LSE Student Welcome page for enrollment, learning facilities, and other essential guides.
Follow LSE Residential Life on social media for updates and events.
Contact the reception team on butlers.wharf@lse.ac.uk for general inquiries or the Halls Wellbeing team for wellbeing support.
Yes, there is a full-length mirror in the hallway and above the sink in the bathroom.
Some bedrooms may also have mirrors.
Each resident is allowed to invite one guest to stay for up to three nights. Please note that you will not be able to host guests for the first two weeks of the term.
For longer stays, residents should consult with the hall management and Halls Wellbeing team and notify them in advance.
Please check the full guest policy on Halls Life platform.
Yes, there are twin rooms with two beds in one room, and the majority are single rooms with one bed.
Each flat accommodates 4 to 7 students.
Yes, there is a bike shed in the basement for residents who have registered their bikes. The bike shed is accessible only to students who have registered their bikes and purchased a key from reception desk.
Shared kitchens, showers and bathrooms are cleaned once a week by the housekeeping team. Students are responsible for cleaning their own bedrooms.
The Wi-Fi network is provided by Eduroam, the same network used across the university, ensuring fast and reliable internet access.
Sustainability is emphasized, and at the end of the year, items are recycled, and donation boxes are available for students to contribute reusable items for the next year's students.
Students can decorate their rooms with posters and items that don't damage the walls.
No candles or naked flames are allowed in the rooms.
For general inquiries or reception matters, students can contact Butler's Wharf reception via email at butlers.wharf@lse.ac.uk or reception phone on 020 7107 5795.
The contact details for the Halls Wellbeing team are also available on-site for additional support.
Pressure cookers are allowed provided they pass the hall's PAT (electrical safety) testing.
Deep fryers and air fryers are not permitted.
All cooking appliances must be used in the kitchen, not in bedrooms.
Most rooms have four power sockets, typically located around the desk area, plus a shaver socket near the sink.
Living in halls
Visit the Halls Life website and follow LSE Residential Life on social media.
Each flat has a shared kitchen with two fridges. Flatmates are responsible for dividing the fridge space between each person.
Residents should communicate with flatmates about cooking hours to avoid overcrowding.
Residents are advised to wash dishes promptly and avoid leaving dirty items in the kitchen to prevent conflicts.
Portable appliance testing (PAT) is conducted for all appliances plugged into sockets during your first time.
Multiple-output adapters may not pass the PAT test, and if they fail, the hall may provide you with one. It is advisable to purchase a compatible adapter to ensure it meets UK standards.
Flats are equipped with an ironing board, an iron, a hoover, a dustpan, and a mop.
The building's heating system ensures residents are comfortable during the colder months.
Living in London
The easiest ways to travel to campus are either walking or cycling.
Walking takes approximately 40 minutes, and cycling can take around 15 to 20 minutes.
The Elizabeth Line also provides transport from Heathrow Airport to Tower Hill or London Bridge, making it convenient for international students arriving at Heathrow.
Butler's Wharf is located in a safe neighbourhood with plenty of activity day and night.
Residents can expect a safe environment, but it is always essential to take precautions, especially when walking alone late at night.
Butler's Wharf does not have fitness facilities on-site.
However, there are local gyms nearby for students who wish to work out.
