Butler's Wharf FAQ

Posted 1 year ago

We're looking forward to welcoming you to halls very soon!

Before you arrive at your new home, we've put together all the FAQs we've been asked by students, from things you need to know before you move in, to what it's like living in London as a student.

Check them out below ⬇️

 Before you arrive 

There is a mandatory induction for all residents which you must complete before , accessible through the student accommodation account.

Yes, there is a WhatsApp group for Butler's Wharf residents you will be able to join before moving in.

It is an excellent way to get to know fellow students, share ideas, and receive updates on events.
You can join the WhatsApp group by clicking on the link provided in your online induction.

Early arrivals before the contract start date are possible, but they may incur an additional fee.

Early arrival slots should be booked in advance, and availability may be limited.

The Elizabeth Line connects Heathrow to Liverpool street. You can either walk from there (approx. 30 minutes) or transfer to the Jubilee line and get off at London Bridge and walk (approx. 10 minutes). 

Yes, residents can bring their personal appliances to use in the shared kitchen.

It is essential to communicate with flatmates regarding shared items to avoid misunderstandings. The kitchen comes equipped with a kettle, microwave, and toaster. All electrical items are subject to PAT testing, and if they fail, cannot be used in the halls. Best to buy ant appliances after they arrive in London. 

The room comes with a mattress topper, duvet, and pillow.

Bedding covers (sheets, duvet covers, pillowcases) should be brought by the student.

Arriving after the contract start date is acceptable. Your room will be ready for your arrival. You will need to add this in your online student induction.

If you have requested to stay with a specific roommate during the application process, the accommodation team will do their best to accommodate your request.

Pre-ordering is possible, items must be ordered to arrive after your check in day to the hall. You can only order UniKit bedroom, kitchen or bathroom kits for your arrival as that is the only exception.

 Butler's Wharf specific 

James: Head of Residential Life

Rena: Operations Manager

Da'Quallon: Senior Subwarden

Fabio: Residential Life Officer

24/7 contact available for reception and security.

Weekend support provided by the Sub-Warden team.

Pastoral support from the Subwarden team for academic and personal issues.

Opportunities to join the Hall Committee and organize activities for residents.

Check out the Halls Life website for useful information, event updates, and well-being support.

Visit the LSE Student Welcome page for enrollment, learning facilities, and other essential guides.

Follow LSE Residential Life on social media for updates and events.

Contact the reception team on butlers.wharf@lse.ac.uk for general inquiries or the Sub-Warden team for pastoral support.

Yes, there is a full-length mirror in the hallway and above the sink in the bathroom.

Some bedrooms may also have mirrors.

Each resident is allowed to invite one guest to stay for up to three nights. Please note that you will not be able to host guests for the first two weeks of the term. 

For longer stays, residents should consult with the hall management and subwarden team and notify them in advance.

Yes, there are twin rooms with two beds in one room, and the majority are single rooms with one bed.

Each flat accommodates 4 to 7 students.

Yes, there is a bike shed in the basement for residents who have registered their bikes. The bike shed is accessible only to students who have registered their bikes and purchased a key from reception desk.

Communal areas, including kitchens, two shower rooms, and two toilets, are cleaned once a week by housekeeping staff.

Residents are responsible for keeping these areas clean between scheduled cleanings.

The Wi-Fi network is provided by Eduroam, the same network used across the university, ensuring fast and reliable internet access.

Sustainability is emphasized, and at the end of the year, items are recycled, and donation boxes are available for students to contribute reusable items for the next year's students.

The residence offers a common room with games and leisure facilities, such as foosball and a pool table.

There are two TVs, a computer room with a printer, and a laundry room available for residents' use.

Students can decorate their rooms with posters and items that don't damage the walls.

No candles or naked flames are allowed in the rooms.

For general inquiries or reception matters, students can contact Butler's Wharf reception via email at butlers.wharf@lse.ac.uk or reception phone on 020 7107 5795.

The contact details for the warden team are also available on-site for additional support.

 Living in halls  

The Hall Committee is a group of students who organize activities and events for residents.

They have a budget to fund various events, and all students can get involved.

LSE offers various extracurricular activities, and Student Services can provide support and guidance.

All LSE students are automatically members of the Student Union.

Visit the Halls Life website and follow LSE Residential Life on social media.

Each flat has a shared kitchen with two fridges.  Flatmates are responsible for dividing the fridge space between each person.

Residents should communicate with flatmates about cooking hours to avoid overcrowding.

Residents are advised to wash dishes promptly and avoid leaving dirty items in the kitchen to prevent conflicts.

Portable appliance testing (PAT) is conducted for all appliances plugged into sockets during your first time.

Multiple-output adapters may not pass the PAT test, and if they fail, the hall may provide you with one. It is advisable to purchase a compatible adapter to ensure it meets UK standards.

Flats are equipped with an ironing board, an iron, a hoover, a dustpan, and a mop.

Yes, students can use streaming services like Netflix on the Eduroam Wi-Fi network.

The building's heating system ensures residents are comfortable during the colder months.


 Living in London  

The easiest ways to travel to campus are either walking or cycling.

Walking takes approximately 40 minutes, and cycling can take around 15 to 20 minutes.

The Elizabeth Line also provides transport from Heathrow Airport to Tower Hill or London Bridge, making it convenient for international students arriving at Heathrow.

Butler's Wharf is located in a safe neighbourhood with plenty of activity day and night.

Residents can expect a safe environment, but it is always essential to take precautions, especially when walking alone late at night.

Butler's Wharf does not have fitness facilities on-site.

However, there are local gyms nearby for students who wish to work out.

Butler's Wharf does not have health checkup facilities on-site.

However, there is a medical center on the LSE campus where students can register and seek medical support.